Esuhai Group is a reputable organization specializing in training, study abroad consultancy, and supplying high-quality human resources for the Japanese market. Operating on a large scale with a significant annual intake of students and candidates, the enterprise faced challenges with dispersed data management across training and recruitment divisions, as well as internal operational processes heavily reliant on manual tasks.
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Esuhai required a comprehensive technology solution to synchronize data, standardize asset management processes, and optimize user experience throughout the journey from consultation to training and employment.
Digityze Asia – a unit specializing in providing digital platform production and integration services, from application development and process automation to industry-specific vertical solutions – has built a closed-loop digital transformation ecosystem for Esuhai.
- Website development: To align with the “Esuhai Infinity 2.0” strategy, we developed a new group-wide website reflecting a comprehensive transition from the legacy model to a modern digital ecosystem. Our primary focus was restructuring the information architecture, consolidating fragmented data flows into a single, unified system. We implemented a minimalist and intuitive interface that prioritizes real-time data—such as job vacancies and course availability—placing them prominently for immediate user access. The underlying technical infrastructure was streamlined to ensure operational stability, allowing Esuhai to easily scale and integrate new services in the future without technical constraints.
- Learning Management System (Kaizen LMS) & MyPage: This serves as the central portal for students and candidates. The system allows users to track learning roadmaps, attendance history, manage personal finances, and update job orders (Job Matching) suitable for their competency profiles. The intuitive interface personalizes the user experience while providing the school with accurate, real-time training management tools.
- Omni-channel Chatbot System: Integrates interaction flows from multiple platforms (Facebook, Zalo, TikTok, Website) into a single management system. Leveraging AI to automatically categorize needs (Study Abroad, Engineer, Intern) and route them to the appropriate consulting department, ensuring a seamless customer care process with no missed opportunities.
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- The combination of LMS, candidate portals, and customer care automation has significantly shortened profile processing time and enhanced student engagement.
- Simultaneously, the internal governance system provides leadership with transparent insights into asset utilization efficiency, creating a solid foundation for scaling training and human resource supply operations.
If your enterprise is looking for a similar solution model, the Digityze Asia team is always ready to listen and design a suitable roadmap with you. Please visit the Contact page on the website to send a request and receive more detailed consultation.